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A customer has complained that during a certain time of day, a user's client PC cannot connect to or log in to the server. No one else seems to be experiencing difficulty. What is the first step in troubleshooting the problem?

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A customer has complained that during a certain time of day, a user's client PC cannot connect to or log in to the server. No one else seems to be experiencing difficulty. What is the first step in troubleshooting the problem?






 
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