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NYS Fire Officer Study Guide
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NYS Fire Officer Study Guide
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25 Questions

1. Mcgregor's Theory X

2. Decentralized Authority

3. Nfpa 1021

4. A Fire Department Is Normally Broken Down Into Engine And Truck Companies Which Is Called What?

5. 16 Life Safety Initiatives

6. An Administrative Law Is One That Is What?

7. Reward Power

8. Achieved Power (Personal Power)

9. Most Common Cause Of Lodd

10. Locations For Firefighter Injuries

11. When Delegating A Task To A Subordinate The Company Officer Must Ensure That?

12. 10 Commandments Of Communication

13. Maslow's Hierarchy Of Needs

14. In Writing Concise Documents The Company Officer Should?

15. Mcgregor's Theory Y

16. A- Audience- Who The Learner Will Be - B- Behavior- What The Audience Is Expected To Do - C- Condition- Under What Circumstances Will Have To Complete The Behavior - D- Degree- How Well The Learner Must Perform The Assigned Task

17. Leadership That Has A High Concern For Either People Or Production - But Not Both Is Known As?

18. If A Complaint Citizen Is Upset The Company Officer Must?

19. Statutory Law

20. Public Employment Relations Board

21. A Chief Officer Given Someone A Raise Or Promotion Demonstrates A Use Of What Kind Of Power?

22. Integrity Based Ethics

23. One Of The Most Skill Developed Techniques Is?

24. Practice Effective Listening - Most Customer Service Is Delivered At The Company Level Not The Department Level - If The Customers Are Angry Or Upset You Must Remain Calm And In Control

25. A Theory X Leader Believes What?