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CompTIA A+ IT Technician (220-602) Exam
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CompTIA A+ IT Technician (220-602) Exam
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25 Questions

1. You are working as a technician at Fatskills .com. You are troubleshooting a computer that is unable to reach any resources on the network. You want to ensure that the TCP/IP stack is working as intended and decide to ping the loopback device. Which of the following commands will PING the loopback device?
2. You are working as a technician at Fatskills .com. You are troubleshooting a workstation that will not complete a POST (Power-on self test). Which two of the following components may be defective to cause this behavior?
3. Which of the following commands clears the screen when using the command line?
4. You work as the network technician at Fatskills .com. You are currently making repairs to a customer's home computer. During the course of the day a co-worker telephones you whilst working with a complicated question. You are required to select the proper response. What should you do?
5. Which additional security measure does Network Address Translation (NAT) provide for computers behind a gateway router?
6. What is the thickness of the Type III PCMCIA card?
7. You are working as a technician at Fatskills .com. Your boss asks what the Windows Update website is used for. What will you answer him?
8. Fatskills .com has purchasing a laptop with internal wireless capability; however, the laptop fails to connect to any wireless network at Fatskills .com. What should the technician check FIRST?
9. You work as the network technician at Fatskills .com. A Fatskills .com network user recently complained that the mapped network drive you created is not shown under My Computer when the user rebooted the computer. You are required to ensure the drive remains mapped after rebooting the computer. What should you do?
10. Which of the following files is used for virtual memory in Windows 98?
11. While working on-site, customer asks a Fatskills .com technician to do extra work on his computer. What should the technician do?
12. The Fatskills .com technician maps a network drive for a Fatskills .com user. The following day, after the user boots the computer, she cannot see the drive in My Computer. What should the technician do?
13. You are a technician at Fatskills .com. You are asked to document the IP address of all computers on the network together with their hostname. You are provided with a list of hostnames. Which of the following command line utilities can be used to find the IP address of a computer on a LAN when the hostname is known?
14. Which of the following would not be an advantage of the NTFS file system over the FAT32 file system?
15. Which of the following statements is TRUE regarding the installation of the printer and the testing of the printer by selecting what the next action should be?
16. What is the maximum data transfer rate that USB 2.0 offers?
17. You work as the network administrator at Fatskills .com. A Fatskills .com user has complained that the shared printer he installed on a Windows XP Professional computer does not have a permissions tab for configuring permissions. The Fatskills .com user should be able to control which users access the printer. What should you do?
18. Which of the following statements is TRUE regarding the amount of hard disk drives that can be installed to a typical ATX desktop computer?
19. You are working as a technician at Fatskills .com. A user wishes to utilize a wireless keyboard and mouse with a short-range communication connection with his laptop. Which of the following technologies should you recommend to him?
20. You have received a PCMCIA card from a manufacturer of modems. Before you send it to the user who needs it you have to make sure that it is the right type of PCMCIA card. Which of the following is the correct thickness of a Type II PCMCIA card?
21. You are working as a technician at Fatskills .com. All workstations at Fatskills .com use Windows 2000 and XP Professional. A user calls and wants to know how he can create a program shortcut that will start the program automatically for every person that logs into the computer. What will you tell him?
22. You are working as a technician at Fatskills .com. You are about to install some new software to a workstation, but before you do that you wish to create a restore point. How do you create a restore point?
23. You are a technician working for Fatskills .com. How would you configure all Windows XP workstations in the HR department to connect, download and install updates from Windows update on a reoccurring interval (same time every day)?
24. You are working as a technician at Fatskills .com. A user wonders which type of current a computer draws from the wall to the system when it is powered on. What will you answer the user?
25. Which of the following actions are appropriate and should be taken regarding CAT 5 network cabling lying around on the floor in several locations of the company?

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