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Hospitality Management
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Hospitality Management
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25 Questions

1. Any advertising message sent directly to prospective customers via the mail

2. The spoiling or contamination of the natural beauty and features of an enviorment - due to poor planning and design of tourism projects

3. A company that operates a railroad system with combined passenger and rail service throughout the continental United States

4. The variation of consumer demand due to a change in price

5. Goods or services that aid the use of the core product

6. Managers build most of barriers - Lack of experience - Lack of Organizational Skills - Fear of being disliked

7. A hotel staff member who helps guest make arrangements for transportation - resturaunt reservations - event reservations - and entertainment tickets - and advises guest about activities in the area.

8. An expression of the standards of right and wrong based on conduct and morals in a particular society or a system or theory of moral values and principles

9. A branch of tourism encompassing adventure tourism and sustainable development of regions for future generations

10. Pricing products by calculating all costs and expenses and adding desired profit

11. Advertising with a goal of developing goodwill or a positive image

12. A condition of being subject to change or alteration

13. Statistics that describe a population in terms of personal characteristics - such as age - gender - income - ethinicity - or education

14. Document that job seekers fill out to help employers screen applicants.

15. High levels of dominance and Low levels of Sociability - Arrogant - stubborn - dry

16. The main product that the customer is buying

17. A feature advantage of a product

18. A rate based on total sales for the day divided by the total number of sold rooms.

19. The path a product takes using intermediaries between the producer and consumer

20. Assigning responsibility and granting authority to employees to perform tasks or make decisions for which the manager is still accountable.

21. The eventual desired outcome

22. A basic - physical - or extended attribute of a product or purchase

23. High levels of dominance and High levels of Sociability - Emotional - exaggerative - outspoken

24. A phone call or thank-you note from the interveiwee to the interveiwer after the interveiw takes place

25. Personal characteristics admired by others

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