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Hotel Operations - Revenue management
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Hotel Operations - Revenue management
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25 Questions

1. Preliminary screening (viewing app) - Interviews - Tests (specific skills) - Reference checks (confirm dates and position) - Drug screening

2. Allowances and adjustments

3. Cpa

4. Revenue manager

5. Defining a competitive frame of reference for a product positioning

6. - specific product features - benefits - problem solution - or needs - specific usage occassions - user categories - against another product

7. A financial management system that collects accounting data from an individual hotel(s) - then combines and analyzes at different (central) site

8. Card related techniques to defraud

9. Law of supply

10. Payment of proper amount

11. Overbooking (oversold)

12. Federal unemployment tax act

13. What is prestige pricing

14. What is market-skimming pricing

15. Primary duty: managing enterprise/subdvision - Direct work of >2 full time employee - Hire/fire

16. Top-down selling

17. Extra products offered to add value to core product - to help differentiate - and position among competition

18. Reduce anxiety - Improve morale - Reduce turnover - Provide consistency - Realistic expectations

19. Make finance-related recommendations

20. European plan

21. Hiring from outside - Internet - newspaper - other ads - job fairs - recruiting - External candidates

22. Deductions from wages for meals - uniforms - lodging - Tips reported - Covered leave and amount of leave eligible for employees - Employment eligibility verification (i-9) - Personnel matters and benefit plans

23. Minimum length of stay

24. Employment applications - Employment interviews - Employment testing

25. First class corporate hotel must have check in - check out - telephones - restaurant - and valet

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