1. Which group is typically the most vulnerable to termination?

2. All of the following are most likely identified during exit interviews EXCEPT ________.

3. Which of the following terms refers to a process in which a worker is given time off with pay to consider whether he or she wants to follow the rules and continue working for the company?

4. Which form of alternative dispute resolution is the preferred method for most people?

5. Parker Pharmaceuticals is a corporation that employs over 400 workers. As the firm continues to grow, the need for discipline among employees has become more critical. The HR department and top executives are planning to revamp the disciplinary action process that is currently in place at Parker. Which of the following questions is LEAST relevant to selecting a new disciplinary action process for Parker?

6. Devon Manufacturing wants to avoid the time and cost associated with employment-related lawsuits. Which of the following would most likely be the best choice for Devon in resolving conflicts with employees?

7. Compensation designed to assist laid-off employees as they search for new employment is known as ________.

8. During a job interview, John, an HR manager, tells an applicant, You can expect to hold this job as long as you want." John's statement could be considered a(n) ________ and grounds for a lawsuit. "

9. Parker Pharmaceuticals is a corporation that employs over 400 workers. As the firm continues to grow, the need for discipline among employees has become more critical. The HR department and top executives are planning to revamp the disciplinary action process that is currently in place at Parker. Which of the following best supports a decision to use the progressive disciplinary action approach?

10. What instrument seeks input from employees to determine their feelings about topics such as flexibility in the workplace, opportunities for advancement, training and development opportunities, and the firm's compensation system?

11. The movement of a person to a higher-level position in the organization is referred to as a ________.

12. Which of the following is LEAST likely to help a firm protect itself against suits claiming discriminatory disciplinary actions?

13. As a result of downsizing, Heather has lost her job. Heather's employer is helping Heather find a job elsewhere. Which of the following best describes what this employer is providing?

14. Which of the following is a drawback to the hot stove approach?

15. The termination procedure is usually the most well defined for ________.

16. What disciplinary action approach is intended to ensure that the minimum penalty appropriate to the offense is imposed?

17. Which term refers to HR management activities associated with the movement of employees within the organization?

18. Unifed Enterprises has implemented an alternative dispute resolution program to resolve conflicts between the firm and its employees. Which of the following is NOT one of the advantages associated with alternative dispute resolution?

19. The ability to recognize and manage emotions is best known as ________.

20. Which of the following is NOT an activity included in internal employee relations?

21. Louden Manufacturing, a unionized firm, is in the process of downsizing. Mark is employed as a senior-level engineer at the firm, and his position has been eliminated. Mark's manager has indicated that Mark has the right to force a lower-level engineer out of a position. Which term best describes this activity?

22. Research on downsizing has shown that when organizations ________, they tend to bounce back faster when the upturn hits.

23. What involves invoking a penalty against an employee who fails to meet established standards?

24. The state of employee self-control and orderly conduct that indicates the extent of genuine teamwork within an organization is referred to as ________.

25. According to the WARN Act, covered employers are required to give ________ days advance notice before a mass layoff.