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Leadership 101 Practice Test: Leading Change 2
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Leadership 101 Practice Test: Leading Change 2
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25 Questions

1. Internal forces for change closely follow external forces.
2. Unfreezing is likely to be easier when forces for change are strong and organizational leaders are aware of them.
3. The challenge faced by Ford Motor Company as it tried to reinvent itself, are examples of inertia and the power or organizational culture.
4. There are three general categories of causes to change resistance: organizational, group, and individual causes.
5. Sweden and Canada are risk averse countries where governments centralize planning to help support business leaders reduce uncertainty and ambiguity.
6. Constant change that is not allowed to take hold is likely to be effective.
7. Getting followers to understand and accept change takes communication, repetition, and clarification.
8. Short-term orientation leads to a state of constant change that many U.S. organizations are experiencing.
9. One of the major contributions of visionary leadership concepts is the emphasis on passion and credibility.
10. Two of the key themes that tie together several change oriented theories are the importance of vision and empowerment.
11. 3M implemented the Six Sigma process that focuses on specific events rather than system-wide causes of problems. This is a positive example of a learning organization.
12. People are often able to adjust to large-scale changes in life and work without much need for support.
13. Change is one of the main causes of stress in our lives.
14. Unplanned change falls in the domain of crisis management.
15. Japanese business leaders rarely see change as a threat and therefore organizations readily adapt to changes.
16. Rob Waldron was successful as CEO of Jumpstart by developing his own vision and assuring that followers adopted that vision.
17. Leaders have to either allocate new resources or shift current resources to help implement change and
18. Practices of exemplary leadership include creating a shared vision and role modeling.
19. Group norms can be substantial barriers to change.
20. Creativity is also known as vertical thinking.
21. The bottom-up approach to organizational change creates more involvement and participation.
22. Most organizations focus too much attention on the refreezing stage of change.
23. Encouraging the heart emphasizes the importance of motivation, reward and recognition.
24. Lewin asserted that technology is the source for learning and change.
25. Facilitation and support is an effective method for dealing with resistance when there can be winners and losers.