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Lodging Operations 101
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Lodging Operations 101
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25 Questions

1. Who usually maintains the washers and ryers placed in a hotels guests laundry

2. What does a foot candle measure

3. In Which type of booking model are room rates readily viewed on-line by potential guests?

4. What is the industry term for an organization that provides travel booking services on the internet

5. What is the most important reason for properly maintaining trash removal areas

6. What is true about transient travelers

7. A brand specific frequent guest program is an example of a...

8. An investor makes and investment of 1000000 and acheives a $200000 profit on that investment in this example what was the investors ROI

9. What is the food service term for the amount of money remaining from a food sale after subtracting the items cost from its selling point

10. The best menus are those developed based upon

11. When considering varied types of guests such as families on vacation and businesspersons - what will be true about each type

12. Which of the following represents the correct order of procedures used in cleaning linens and terry products

13. Cleaning a dryers lint trap is an example of a PM activity. how often should it be performed

14. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?

15. In a hotel dining room with a total revenue of $1 -150 and 85 guests served what would be the hotels check average

16. What is true about a hosted bar

17. Which is an example of a consumer-generated content web site?

18. What does STAR report evaluate

19. Managers can seek out service-minded staff by hiring those job applicants who

20. What happens in a hotels OPL

21. with total breakfast costs of $550 for the week and an average of $2.20 cost per guest served - how many guests were served in the week

22. Who will most often have the greatest detailed knowledge of guest likes and dislikes

23. Which is an example of a branded breakfast item

24. In the small town of someko - michigan there are 5 hotels with a combined total of 650 sleeping rooms. during june an avg. of 400 of those rooms were sold each day - generating $29 -200 in room sales. What was the average daily rate (ADR) of the town

25. Maintenance that must be performed immediatley to minimize damage to a hotel is referred to as

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