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Medical Assistant Exam: Administrative Procedures
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Medical Assistant Exam: Administrative Procedures
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25 Questions

1. All the following are part of the tools useful in tracking accounts payable EXCEPT
2. Which device protects a computer from electrical damage?
3. Which of the following describes a check endorsement?
4. Which type of letter format aligns all lines flush with the left-hand margin except the dateline, complimentary closing line, and signature line?
5. Which of the following is a network of physicians and hospitals that contract with insurance companies to provide discounted healthcare?
6. Which type of scheduling system books three patients at the beginning of each hour?
7. Which of the following would be an accepted way to end the patient-physician relationship?
8. Safety measures in a medical office that a medical assistant may take to safeguard controlled substances include all of the following EXCEPT
9. Which of the following choices is NOT a main type of filing system used in the medical office?
10. Entries in the appointment book should be done in pencil because
11. Outguides are
12. Employee payroll deduction information that must be kept for four years includes all of the following EXCEPT
13. Which of the following is a type of temporary memory?
14. Which of the following actions may be taken once a patient account has been turned over to a collection agency?
15. Common reasons for a Medicare-participating physician’s insurance claims to be rejected include all of the following reasons EXCEPT
16. Which section of the CPT book is used to code regular office visits?
17. Which of the following is the best method for correcting an error in a paper medical record?
18. Which of the following is the method used by insurance carriers to determine the primary insurance for a dependent child of a married couple?
19. Which section of the CPT book is used to code lacerations?
20. The alphabetic filing system breaks down patient names into which of the following indexing units?
21. Which of the following is an acceptable greeting for a medical assistant to use when answering the phone?
22. A physician who does not accept an assignment
23. Which of the following activities involves data processing?
24. Annotating consists of
25. Which of the following will result when a physician’s office consistently uses a service level of coding higher than what was actually performed?

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