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Negotiation And The Management Of Conflict
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Negotiation And The Management Of Conflict
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25 Questions

1. During Project Build-up - If A Strong Matrix Organizational Form Is Used - The Project Manager Seeks A Commitment Of __________ From The Functional Departments.

2. Which Of The Following Is Not Included In The Authors' Four Part Agreement For Partnering?

3. __________ Refers To Communications Across Lines Of Equivalent Authority.

4. Partnering Is An Attempt To __________ The Risk Associated With Sub-contracting.

5. According To The Authors; Which Of The Entities Below Is Not A Party To The Chartering Process?

6. According To The Authors - The Favored Technique For Resolving Conflict Is __________.

7. __________ Is A Method Of Transforming Contractual Relationships Into A Cohesive - Cooperative Project Team With A Single Set Of Goals And Established Procedures For Resolving Disputes In A Timely And Effective Manner.

8. The Type Of Relations That Generally Exist Between The Organization Carrying Out The Project And A Subcontractor Working On The Project.

9. A Party To A Conflict Will Usually Be Satisfied When The Level Of Frustration Has Been __________.

10. __________ Is The Process Which Begins When One Party Perceives That The Other Has Frustrated - Or Is About To Frustrate - Some Concern Of His.

11. __________ Problems Are Comparatively Rare During Project Phaseout Because Most Have Been Solved Or Bypassed Earlier.

12. The Authors Mention Three Situations Where The Highest Level Of Negotiating Skill Is Required By The Project Manager. Which Of The Following Is Not One Of Them?

13. Negotiating To A __________ Solution Is The Key To Conflict Resolution In Project Management.

14. Three Basic Causes For Change In Projects.

15. There Are Several Words That Are Synonyms For Negotiate. Which Of The Following Is Not Quoted By The Authors?

16. Toward The End Of The Project Lifecycle - Thamhain Et Al Say That Conflict Intensity Is The Greatest With Respect To __________.

17. Which One Of The Following Choices Was Not Identified By The Authors As One Of The Reasons Why Organizations Enter Into Partnership Arrangements With Each Other?

18. The __________ Approach To Negotiation States Immediate Wants On The Assumption That The Environment Is Static.

19. The __________ Approach To Negotiation Aims To Achieve A Win-win Result.

20. If A Resource Conflict Arises Between Two High-priority Projects - Precedence Is Typically Given To The Project With The __________.

21. Conflicts Within The Organization Typically Differ From Conflicts With Outsiders In One Important Way. As Far As The Organization Is Concerned - These Conflicts Are __________.

22. During The Early Program Phases Of The Project Lifecycle - Thamhain Et Al Say That Conflict Intensity Is The Greatest With Respect To __________.

23. __________ Refers To The Modifications To The Project Plan. In Many Cases - The Projects Get Larger.

24. According To The Authors - The Nature Of Negotiation As It Applies To Project Management Is The Realization That Few Of The Conflicts Arising In Projects Have To Do With __________.

25. When Dealing With Conflict Between Parties - It Is Recommended That One __________ In Order To Avoid The Conflict Becoming Interpersonal.

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