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Organizational Behavior Practice Test Questions: Conflict in Organization
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Organizational Behavior Practice Test Questions: Conflict in Organization
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25 Questions

1. Which of the following types of mediation has narrow and evaluative focus? Sol:
2. When one disputant is forced to litigation then __________style is not possible. Sol:
3. Focusing only on resource aspects of a conflict leads to Sol:
4. When we try to associate with the information previously assumed even if we get information about a certain phenomenon, we tend to___________ in process of stereotype.
5. All of the following are advantages of understanding the other disputant's interests except:
6. Research and investigation can be examples of sources of _________power. Sol:
7. High levels of trust between disputants makes: Sol:
8. Extending a pre assumed perception and confirming it with small piece of information is which type of mental process of stereotyping?
9. “To facilitate Collaborating/Integrating negotiation between the disputants” is the goal of which type of mediation?
10. The conflict gamer reacts to conflict by: Sol:
11. Impressions formed about people that are based upon fitting the person into various categories are a type of impression called:
12. In dual concern model the style which represents a low level of concern for both self and other known as__________.
13. Formal power is exercised in a ________manner. Sol:
14. mediation: Sol:
15. The influence which is deliberate or purposive in nature may be called_____. Sol:
16. A conflict situation in which the disputants believe that when one disputant helps him/herself, the other disputant is also helped is_______________.
17. Individual concern model the style which represents a low level of concern for both self and other known as__________.
18. An advantage of “evaluative” mediation is that it:
19. One can infer attitudes and make judgments about people and things through _____________.
20. The form of negotiation in which the negotiation is facilitated by a neutral third party is: Sol:
21. An accurate estimate of BATNA: Sol:
22. _____________ processing is more accurate, but ________ processing is faster and easier.
23. An interpersonal conflict in which no participant is aware of the divergence of goals, needs, or interests is known as__________.
24. There is/are usually ___________ source /sources of any given conflict. Sol:
25. A person holds_____ power when he influences others by coercing, threatening, harming and irritating.

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