1. Which of these is an open-ended question?

2. When using your portable radio, you must push the 'press to talk' button and wait one second before speaking. This is essential to effective communication because your EMS system uses:

3. What is the primary reason why emergency services communications (phone or radio) are recorded?

4. While reviewing patient care reports as part of a quality assurance program, which trip time documented by an EMT would indicate that the EMT needs refresher education regarding proper military time utilization?

5. Which statement is most appropriate to relay after establishing radio contact with the destination emergency department to which you are transporting a patient?

6. A patient who was complaining of a headache is being transported to the hospital. After you provide a report to the emergency department, the patient begins to unexpectedly seize. The seizure lasts for 1-2 minutes and then stops, but now you notice the patient's eyes have become unequal in size. You are still 5 minutes from the hospital. After providing care for the seizure, your next action should be to:

7. A 31-year-old female with a history of depression took some pills in a suicide attempt. Her husband is visibly upset and her three young children are crying as you place her into the ambulance. The patient is conscious and stable as you transport her to the hospital. During the transport, she tearfully states she did not mean to take the pills and asks if she is going to die. In regard to therapeutic communication, what would be your best response?

8. A patient denies difficulty breathing, but displays signs of respiratory distress. You state, 'I know that you said you are breathing fine, but you cannot speak more than two to three words at a time without gasping for air.' Your response is an example of:

9. You have arrived at the scene of a medical emergency. As you enter the room where the patient is located, you note that he is sitting up and talking without difficulty. Emergency Medical Responders (EMRs) are on scene and providing basic care for the patient. What should you do first?

10. You are treating a 2-year-old girl who fell off her bike. She is scared, continues to cry, and will not answer any of your questions. What would be a good strategy to help find out where the girl hurts?

11. What role does the Federal Communications Commission (FCC) play in EMS?

12. You are conducting a verbal interview with a patient who is not very forthcoming with information. If you fail to continue to try to motivate the patient to talk, what would be the most undesirable outcome?

13. You pull up to the scene of a one-car motor vehicle collision and find an off-duty emergency department physician from a local hospital treating the patient. What is the best way to initially communicate with the doctor?

14. In which situation should the EMT honor the wishes of the patient's family rather than the patient's wishes regarding treatment and transport decisions?

15. Throughout a radio transmission to the dispatch center, the EMT periodically uses the term 'break.' You should recognize this to mean she is:

16. Your portable radio was accidently dropped at the scene of a car wreck and has become soiled with dirt and mud. How should you clean the portable prior to putting it back into service?

17. Which statement is most appropriate to start with when transferring a patient to the emergency department and giving the oral report?

18. Over the radio, medical direction has given the following order for an unstable patient you suspect is having a heart attack: 'Have the patient chew four baby aspirin, each one at 81 mg, and transport as soon as possible.' You would show reception of this order by stating:

19. An advantage to asking the patient close-ended questions is that this practice offers a(n):

20. While going through your probationary period as a new EMT with the community-based EMS system, you are learning all the numeric codes the department uses during radio traffic. What is NOT a benefit of using and relying on radio codes?

21. A patient does not speak English and no family members are available to translate. Which other options are available to you to facilitate communication with the patient?

22. Why is using a standard format for relaying medical information to the emergency department important?

23. Over the next three days, your ambulance service will be getting new and improved mobile radios. As an EMT with knowledge of communication equipment, you realize that:

24. You have been called for a 23-year-old male who is completely deaf. To best communicate with this patient, you should:

25. When providing a lengthy radio report, the most important reason to pause every 30 seconds is so that: