1. What type of field do Administrators use when creating a junction object?

2. When importing data, what happens if some records do not meet the data validation criteria?

3. What will happen when a user attempts to log in to Salesforce from an IP address that is outside the login IP range on the user’s profile but within the organization-wide trusted IP range?

4. Universal Containers wants to automatically back up all Salesforce data on a monthly basis. What tool should an administrator use to meet this requirement?

5. What does campaign influence allow a user to do?

6. A case is created from a web form. If no active assignment rules exist, who will be assigned ownership?

7. How can an Administrator allow all internal users to view a dashboard as a Sales Manager within a sale region?

8. To ensure compliance with a platinum Service Level Agreement, cases that remain in the Tier 2 queue for more than four hours must be re-assigned to the Tier 3 queue. What feature meets this requirement?

9. What is a valid organization-wide default option for the Account object?

10. Universal Containers tracks both customer issues and user issues. A customer issue can be logged as: new working closed A user issue can be logged as: new waiting for reply closed What features should a System Administrator use to track both case types?

11. Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity. What should the sales representative do to ensure the marketing team can access the opportunity?

12. Universal Containers has activated Web-to-Case on their corporate website. IT configured Auto-Response to thank the customer for logging the case and activated Assignment Rules based on the state (USA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue – North, South, East, or West. Customer Cases that do not meet the existing criteria should be assigned to Queue – World. What solution will satisfy this requirement?