Travel Business 101
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Avg score: 49% • Most missed: “Crucial business doc that shows what a business owns and owes as of date on docu…”
Travel Business 101
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25 Questions

1. Informs clients in a meaningful way of the purposes for collection/disclosure of info - obtain their consent before or at time of collection as well as when there is a new use

2. Shows how much money came in (revenue) and how much was paid out (expenses) - Revenue - Expenses = Profit

3. Total before deductions

4. Always include a subject heading - Provide sufficient detail (ie. contact info) - Address the receiver by name in the opening sentence - Address the receiver by name in the opening sentence - Keep your message concise - Check your email at least once

5. Supervises admin of the Act - reg. procedures - financial procedures - advertising - site inspection - compaines - discipline and the Compensation Fund

6. Trained professional who is skilled at keeping business records

7. Whenever a payment is made

8. Association fo Cndn Travel Agencies - non profit - represents retail travel sector

9. Ready and waiting to be paid

10. Crucial business doc that shows what a business owns and owes as of date on document - assets on one side liabilities on the other

11. Bankrupcy of registrant - failure of an airline or cruise end supplier

12. Identify self - be friendly - gret - ask how to help

13. Agency and counsellor informaiton - customer identification - payment details - travel services details

14. Mandatory with TICO - cannot open doors unless have TICO reg.

15. Anythign of worth that is owned

16. Additional commision % paid when agent meets certain revenue

17. Given whenever payment of any kind is made - itemizes details of booking - (invoice)

18. Deposit - final payment - accomm and transport. details - total price - cancellation terms and charges - availability of and cost of insurance - refund policy

19. Presentation of fact made in person - electronically - or in print to introduce someone to the act or enter into a contract - written or oral

20. Insurance - term/conditions - cancellation - change policies - entry may be denied - entry req - political unrest - conditions that may affect decision - total price - travel dates - accurate description

21. Decrease in value thru age - wear or deterioration

22. Total value of assets that you have avail. to invest in your business initially

23. Orbitz (founded by airlines) - Expedia (by microsoft) - Priceline (online from 1998) - Uniglobe (opened in 1996 online) - Travelocity (powered by Sabre) - iTravel2000 (made online in 1994)

24. As host - arrive at restaurant at least 10 minutes early - As host - always offer the client the preferred seat - Select silverware from the outside in - Wait until all guests are served before you start eating - If you must leave table - place napki

25. Agency counsellor id - tico reg number - address - name - alternation phone - postal code - fax/email - customer id - complete address - phone - postal - name - travel service details - where - what hotel - what airline - what price includes - See **

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