1. You have been asked to help with a new project kickoff. The project manager has invited engineers and managers from teams directly working on the project. They have also invited members of teams that might use the service to be built by the project. What is the motivation of the project manager for inviting these various participants?

2. A company for whom you consult is concerned about the potential for startups to disrupt its industry. The company has asked for your help implementing new services using IoT, cloud computing, and AI. There is a high risk that this initiative will fail. This is an example of which one of the following?

3. After training engineers on the latest mobile development tools and techniques, managers determine that the teams do not have a sufficient number of engineers to complete software development projects in the time planned. The managers ask for your assistance in writing job advertisements reaching out to your social network. These activities are an example of which part of team skill management?

4. A team of consultants from your company is working with a customer to deploy a new offering that uses several services that your company provides. They are making design decisions about how to implement authentication and authorization and want to discuss options with an architect. This is an example of which aspect of customer success management?

5. As an architect, you have been invited to attend a trade conference in your field of expertise. In addition to presenting at the conference, you will spend time at your company’s booth in the exhibit hall, where you will discuss your company’s products with conference attendees. This is an example of what aspect of customer success management?

6. A company for whom you consult is concerned about the potential for startups to disrupt its industry. The company has asked for your help implementing new services using IoT, cloud computing, and AI. There is a high risk that this initiative will fail. This is an example of which one of the following?

7. A junior engineer asks you to explain some terms often used in meetings. In particular, the engineer wants to know the difference between a project and a program. How would you explain the difference?

8. An architect writes a post for an internal blog describing the pros and cons of two approaches to improving the reliability of a widely used service. This is an example of what stage of stakeholder management?

9. Customers are noticing delays in receiving messages from an alerting service that your company provides. They call your company and provide details that are logged into a central database and reviewed by engineers who are troubleshooting the problem. This is an example of which aspect of customer success management?

10. You and another architect in your company are evaluating the skills possessed by members of several software development teams. This exercise was prompted by a new program to expand the ways that customers can interact with the company. This will require a significant amount of mobile development. This kind of evaluation is an example of which part of team skill management?

11. A group of executives has invited you to a meeting to represent architects in a discussion about identifying projects and programs that require funding and prioritizing those efforts based on the company’s strategy and needs. This is an example of what aspect of cost management?

12. Your company provides a SaaS product used by mobile app developers to capture and analyze log messages from mobile devices in real time. Another company begins to offer a similar service but includes alerting based on metrics as well as log messages. This prompts the executives to change strategy from developing additional log analysis features to developing alerting features. This is an example of a change prompted by which one of the following?

13. A program manager asks for your advice on managing change in projects. The program manager is concerned that there are multiple changes underway simultaneously, and it is difficult to understand the impact of these changes. What would you suggest as an approach to managing this change?

14. You and an engineering manager in your company are creating a schedule of training courses for engineers to learn mobile development skills. This kind of planning is an example of which part of team skill management?

15. Customers are noticing delays in receiving messages from an alerting service that your company provides. They call your company and provide details that are logged into a central database and reviewed by engineers who are troubleshooting the problem. This is an example of which aspect of customer success management?