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You are facilitating a meeting of business and technical managers to solicit requirements for a cloud migration project. The term incident comes up several times. Some of the business managers are unfamiliar with this term in the context of IT. How would you describe an incident?

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You are facilitating a meeting of business and technical managers to solicit requirements for a cloud migration project. The term incident comes up several times. Some of the business managers are unfamiliar with this term in the context of IT. How would you describe an incident?






 
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