Under the __________ or __________ of utilization management - the physician can submit clain information prior to providing treatment to know in advance if the procedure is covered under the insured's plan and at what rate it will be paid.

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1. Under the __________ or __________ of utilization management - the physician can submit clain information prior to providing treatment to know in advance if the procedure is covered under the insured's plan and at what rate it will be paid.