The AB Trucking Co. is expanding its routes and hiring more people. Those changes will mean that employees will have to take on different work assignments. How should the HR manager handle those changes with the workforce?

While the HR role traditionally was one of a transactional administrative nature, it has now grown and shifted into an area of responsibility and focus as a strategic element to an organization’s competitive advantage. The role of HR now encompasses: strategic business planning, change facilitation, and employee advocacy. The greatest way of showing that the HR function is strategic is through the partnering with organizational management as an internal business consultant. A true business consultant presents all the factual data and necessary information, along with recommendations from... Show more

While the HR role traditionally was one of a transactional administrative nature, it has now grown and shifted into an area of responsibility and focus as a strategic element to an organization’s competitive advantage. The role of HR now encompasses: strategic business planning, change facilitation, and employee advocacy.

The greatest way of showing that the HR function is strategic is through the partnering with organizational management as an internal business consultant. A true business consultant presents all the factual data and necessary information, along with recommendations from their broader perspective in an effort to help their client reach a decision. For the HR professional, that includes presenting credible data, understanding all functions of the organization, aligning HR initiatives with the organization’s strategy, and knowing how to monitor and measure the results.

The Business Management and Strategy area of the HRCI exam is heavily emphasized on the SPHR exam with 29 percent of the test questions focused in this functional competency area.
 

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