Naji is wondering how he is going to describe the difference between his organization’s employee grievance resolution process and the discrimination complaint handling process. What would you suggest?"

Employee and labor relations are complex issues. They often require HR personnel to understand complex legal requirements. They depend on talented and skilled management personnel to guide employees and the organization through all requirements of day-to-day concerns. In today’s employment world, HR professionals must have a great depth of legal knowledge because they will need to use that knowledge every day.