When Jacob’s company experienced its first union organizing effort, the union won the election and Jacob was faced with having to negotiate his first union contract. Because it was his first time, what would you recommend Jacob do?

Employee and labor relations are complex issues. They often require HR personnel to understand complex legal requirements. They depend on talented and skilled management personnel to guide employees and the organization through all requirements of day-to-day concerns. In today’s employment world, HR professionals must have a great depth of legal knowledge because they will need to use that knowledge every day.