Organizational Behavior
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Organizational Behavior
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25 Questions

1. Sets of Standards for behavior and models effective behavior

2. Acceptable Standards - informal rules that govern behavior and interaction- often not articulated

3. The use of an actual behavior that causes behavioral or attitudinal changes in others. (Using power sources to change the behavior and attitudes of others)

4. Know each other - know how to do task - work well together

5. You do this or else (LEAST EFFECTIVE)

6. How I deal with it. Dynamic process of Interaction. All conflicts exist somewhere on the continuum (functional conflicts are typically confined to the lower range of the continuum)

7. Make it impossible for a leaders behavior to make any difference to followers outcomes. They negate the leaders influence.

8. I have the power

9. Explains rules and expectations and provides information required to complete work tasks effectively

10. Inspire followers to transcend their own self-interests

11. Adjusting to a multicultural environment. Demographic changes - immigration - and outsourcing have also transformed the nature of the workforce.

12. Occur during the later stages of team development as team members work on the task

13. Repetitive and routine - use decision and rules

14. Speed/Efficiency

15. 1) Open systems (good fit w/ext environment) 2) Organizational learning 3) High performance work practices (efficient & effective) 4) Stakeholders (satisfy their needs)

16. Seeks to eliminate the chain of command - have limitless spans of control - and replace departments with empowered teams.

17. Teams made up of employees from about the same hierarchical level but from different work areas - who come together to accomplish a task- takes time to build teams with different backgrounds.

18. Get together with our groups - power in numbers

19. The degree that people value their duty to groups to which they belong and to group harmony; expect others in their group to look after and protect themselves.

20. Higher Levels of motivation - productivity - commitment and job satisfaction: lower turnover - stress - and burnout.

21. Concern for your goals

22. How many employees can a manager efficiently and effectively direct? Wider spans reduce effectiveness.

23. Collaborating: Win-win - seeking mutually beneficial alternatives - focus on underlying interests - Perceived Compatible goals

24. Physical (they are too close - physical layout of work) - politics

25. When an individual makes choices from among two or more alternatives

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