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Chad - A Level One Call Center Technician - Receives A Customer Phone Call. The Customer Has An Issue That Chad Does Not Have The Knowledge To Answer. The Customer Is Irritated That Chad Cannot Provide Immediate Assistance. Which Two Things Should Chad Do Next? (Choose Two.)

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1. Chad - A Level One Call Center Technician - Receives A Customer Phone Call. The Customer Has An Issue That Chad Does Not Have The Knowledge To Answer. The Customer Is Irritated That Chad Cannot Provide Immediate Assistance. Which Two Things Should Chad Do Next? (Choose Two.)





 
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