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Workplace Readiness Practice Test
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Workplace Readiness Practice Test
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25 Questions

1. The process through which labor unions negotiate with company management for benefits, working conditions, and wages is known as ____.

2. A responsible worker does this

3. To ____ others means to try to see things from their point of view and gain an understanding of their situation.

4. An entrepreneur is

5. Leadership, organization, communication, and efficiency are examples of team member's

6. Which of the following statements is true about nonverbal signals?

7. ____ is a job advancement to a position of greater responsibility and authority.

8. Your ____ is an IRS form that shows how much income you received from working and other sources and how much tax you must pay.

9. A(n) ____ is an informal teacher or guide who helps new employees adjust to their new workplace.

10. On-the-job training is

11. Information technology is all the tools used to create, store, exchange, and use information. The fundamental tool of information technology is the ____.

12. Disability benefits, survivors' benefits, retirement benefits, and medical benefits are all types of ____ benefits.

13. ____ is an insurance program that provides financial help to cover lost wages and medical expenses for employees who are injured on the job.

14. Open-minded listening means

15. A(n) ____ is a short, informal talk with someone who works in a career that appeals to you.

16. Coming to work as assigned is a way

17. Which type of resume organizes information in reverse time order?

18. ____ skills include listening, problem solving, and maintaining a calm and positive attitude in challenging situations.

19. A goal that you can accomplish quickly is known as a ____.

20. A Social Security number ____.

21. ____ in the workplace refers to unequal treatment based on factors such as age, disability, race, national origin, race, religion, or gender.

22. What is the purpose of a cover letter?

23. When working on an assembly line, what do team members quickly learn to do?

24. Constructive criticism ________.

25. The ability to work well with others to reach a common goal is known as ____.