A medical assistant is talking with a patient who just learned that she has advanced breast cancer. The patient says, 'It's just an infection. I'm way too young to have cancer!' Which of the following actions should the medical assistant take to help this patient during this stage of grief?

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1. A medical assistant is talking with a patient who just learned that she has advanced breast cancer. The patient says, 'It's just an infection. I'm way too young to have cancer!' Which of the following actions should the medical assistant take to help this patient during this stage of grief?