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A patient is a waiting room approaches a medical assistant and states, 'I've been waiting 30 minutes to see my doctor. Can't you do something?' Which of the following responses by the medical assistant is an example of active listening?

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1. A patient is a waiting room approaches a medical assistant and states, 'I've been waiting 30 minutes to see my doctor. Can't you do something?' Which of the following responses by the medical assistant is an example of active listening?





 
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