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Medical Assistant Exam: Administrative Procedures
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Medical Assistant Exam: Administrative Procedures
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25 Questions

1. An advantage of electronic medical records (EMR) is that
2. The most important principle of scheduling is
3. What part of the computer is responsible for allowing the computer to perform all operations?
4. Calls that can be handled by the medical assistant include all of the following EXCEPT
5. Which form may be used to help the medical assistant keep track of insurance claims once they have been sent to the insurance carrier?
6. Which of the following is a network of physicians and hospitals that contract with insurance companies to provide discounted healthcare?
7. Annotating consists of
8. Which of the following entries would be included when setting up the matrix in an appointment book?
9. Which of the following choices is NOT a main type of filing system used in the medical office?
10. If a medical record were numbered 24-73-89, which group of numbers would be the primary unit when using terminal digit numeric filing?
11. All of the following are examples of hardware EXCEPT
12. Which of the following situations should be recorded in the patient’s medical record?
13. Data storage devices include all of the following EXCEPT
14. The alphabetic filing system breaks down patient names into which of the following indexing units?
15. Which of the following actions may be taken once a patient account has been turned over to a collection agency?
16. All the following are part of the tools useful in tracking accounts payable EXCEPT
17. How many major sections does the Current Procedural Terminology (CPT) book have?
18. Advantages of the numeric filing system include which of the following?
19. Medical records are used for all of the following reasons EXCEPT
20. Which section of the CPT book is used to code lacerations?
21. Which of the following would be the best salutation to use in a letter sent to a doctor?
22. Which form is sent by the insurance carrier to the physician’s office, usually with a reimbursement check explaining processed claims?
23. Medical records are classified as
24. Notations on letters such as 'special delivery' or 'certified' would be typed
25. Under Medicare, a retired couple has to pay an annual deductible