A client refuses to allow the nurse aide to bathe her. The nurse aide tells the client that she will not be allowed to eat lunch or go to bingo if she does not have her bath. This is an example of

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The National Nurse Aide Assessment Program (NNAAP) Nurse Aide written exam has 70 multiple-choice questions covering the range of duties performed by a certified nursing assistant: 
- Physical Care Skills—activities of daily living, basic nursing skills, restorative skills
- Psychosocial Care Skills—emotional- and mental-health needs, spiritual and cultural needs
- Role of the Nurse Aide—communication, client rights, legal and ethical behavior as a member of the healthcare team


A client refuses to allow the nurse aide to bathe her. The nurse aide tells the client that she will not be allowed to eat lunch or go to bingo if she does not have her bath. This is an example of