Which part of a waiting line has characteristics that involve a statistical distribution?

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A queueing model is constructed so that queue lengths and waiting time can be predicted. is generally considered a branch of operations research because the results are often used when making business decisions about the resources needed to provide a service.
A queuing system is characterised by three components: Arrival process - Service mechanism - Queue discipline.

Related Test: Operations Management 101 Practice Test: Transportation Modeling


Which part of a waiting line has characteristics that involve a statistical distribution?