A manager wishes to build a 3-sigma range chart for a process. The sample size is five, the mean of sample means is 16.01, and the average range is 5.3. From Table S6.1, the appropriate value of D3 is 0, and D4 is 2.115. What are the UCL and LCL, respectively, for this range chart?

Statistical process control (SPC) is a data-driven process that uses statistical methods to monitor and control the quality of a production process. The goal of SPC is to ensure that the process is stable, consistent with customer requirements, and not drifting or changing in an unexplainable manner. 

SPC is commonly used in manufacturing or production processes to measure how consistently a product performs according to its design specifications. Some of th