Apprentice Food and Beverage Service Practice Test: Level 1 — Flashcards

Apprentice Food and Beverage Service possesses these skills:

1. Ability to use and maintain latest F&B tool & equipment and their different techniques.
2. Acquire knowledge of F&B Service operations, processes, and application of the same.
3. Ability to offer F&B Services across various outlets as per the levels of services in Various Food outlets.
4. Ability to explain different types of food and beverages being served.
5. Ability to understand the factors that influence Food and Beverage services in cafes, Quick Service restaurants, Food Courts, Multiplexes, hospitals, canteens, food kiosks and other F&B facilities.
6. Exposure to regulations, use of work equipment, control of substances hazardous to health.
7. Exposure to sterilize and disinfect equipment/tools.
8. Able to communicate and behave in a professional manner when dealing with guests.
9. Ability to perform the duties for the guests by anticipating their needs and addressing their request at different point of the day.
10. Ability to communicate and co-ordinate with colleagues within and outside the department to create great guest experience.
11. Ability to demonstrate personal and organizational Hygiene standards
12. Ability to handle emergency procedures in the work place in case required.