DECA Emotional Intelligence Review — Flashcards

Emotional intelligence is a set of personal skills in the following areas. - Foster self-understanding to recognize the impact of personal feelings on others. - Develop personal traits to foster career advancement. - Apply ethics to demonstrate trustworthiness in working with others. - Exhibit techniques to manage emotional reactions to people and situations. - Identify with others' feelings, needs and concerns to enhance interpersonal relations. - Use communication skills to foster open, honest communications. - Use communication skills to influence others' point of view. - Apply problem solving techniques to obtain solutions to issues and questions. - Manage stressful situations to minimize negative workplace situations. - Implement teamwork techniques to accomplish goals. - Employ leadership skills to achieve workplace objectives. - Manage internal and external business relationships to foster positive interactions.