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Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats. (Source: Wikipedia)
Business communication can be of these four types of purpose: Internal (upward), internal (downward), internal (lateral), and external are the four primary types of company communication.
Methods of business communication
Forms of verbal communication:
Internet Email Print media Radio Word of mouth
Forms of non-verbal communication:
Body language Sign language Eye contact Paralinguistics (conveying emotion by using techniques such as prosody, pitch, volume, intonation, etc. )
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