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A business letter is a formal communication between businesses, customers, clients, and other external parties. Business letters are written in formal language and use a specific format. The overall style of the letter depends on the relationship between the parties involved.
Business letters are used to: Request or provide information Relate a deal Continue a conversation Discuss prior negotiations Establish credibility Build trust Strengthen relationships Serve as evidence of a business transaction, agreement, or inquiry
Related Test: Professional Communication Skills Practice Test: Business Writing - Format of Letters
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