Professional Communication Skills Practice Test: Listening Skills - Effective Listening — Flashcards | Professional Communication Skills | FatSkills

Professional Communication Skills Practice Test: Listening Skills - Effective Listening — Flashcards

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Effective listening involves paying attention to a speaker, processing what they're saying, and responding appropriately. It's not enough to simply hear what someone is saying.
Also, provide feedback: Provide appropriate feedback to show attentiveness.
And, defer judgment: Avoid judging or jumping to conclusions.
 

Related Test: Professional Communication Skills Practice Test: Listening Skills - Types of Listening

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A successful manager should be a trained listener.
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