Professional Communication Skills Practice Test: Verbal Communication - Proper Use of Body Language — Flashcards

Your body language should complement and reinforce your words, never overpower them. 

Positive body language can convey interest and enthusiasm. Some ways to use positive body language include:
Posture: Maintaining an open and upright posture. Be relaxed, but don't slouch.
Eye contact: Maintaining good eye contact. Try to hold the other person's gaze for a few seconds at a time.
Facial expressions: Being aware of your facial expressions, as they can convey a range of emotions.
Hand gestures: Using hand gestures appropriately while speaking to capture people's attention and emphasize important points.
Mirroring: Subconsciously copying the body language, vocal qualities, or attitude of another person. Mirroring often occurs in social situations, particularly in the company of close friends or family.