Making Manuals
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Avg score: 73% • Most missed: “An entire manual will cover at least one of these - each with its own series of …”
Making Manuals
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25 Questions

1. Manuals help...

2. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.

3. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum

4. Manuals provide readers the information necessary to do something - such as...

5. A ___ is an example of a linear manual.

6. ___ is the only means you have to know/prove the procedure you wrote will be effective.

7. Figures (Illustrations) - tables - charts - graphs - etc.

8. Repetitive information mentioned once in order to avoid repetition elsewhere.

9. A ___ is non-linear.

10. The two most common methods of development for manuals are ___ and general-to-specific.

11. A detailed description of what the manual discusses and - possibly - how the manual should be used.

12. A primary goal of technical writing...

13. Three primary purposes to writing manuals

14. CBS Method stands for...

15. A ___ is a numbered series/sequence of steps or instructions for accomplishing something

16. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...

17. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...

18. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.

19. The flow of a manual can be either ___

20. A ___ is a series/sequence of procedures.

21. Usability Testing has proven that well-written - usable manuals can contribute to...

22. An alphabetical (linear) reference that that is typically used in a non-linear way

23. Creating ____ can help you organize your manual.

24. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...

25. Appendixes and indexes are referred to as...

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