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ACSP: Apple Certified Support Professional Os X Support
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ACSP: Apple Certified Support Professional Os X Support
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25 Questions

1. What is a directory as it relates to directory services?

2. What are four advantages of using network directory services to store account information?

3. What is authentication and authorization?

4. What is a device driver? What three primary types of device drivers are there?

5. What are four common issues that can interrupt network services on a Mac OS X computer?

6. 3 Default items in CLI prompt

7. How does resetting the master filevault password affect existing filevault user accounts?

8. What type of files are omitted from time machine backups?

9. What are some security concerns with spotlight?

10. What are the device classes used by Mac OS X to categorize peripherals? What are some examples of each class?

11. How does the firmware password help secure against password changes?

12. What are seven common types of resources Mac OS X can access from a directory service?

13. How can you identify the type of a particular application?

14. How do you provide Mac OS X web-sharing services?

15. What two methods can be used to hide items from the Finder?

16. Different between absolute and relative path

17. How can you identify which apps are installed on a Mac?

18. What 3 types of resource contention issues can occur when fast user switching is enabled?

19. What is target disk mode and how is it engaged?

20. What are five application environments supported by Mac OS X and what are they used for?

21. What are five common directory services and authentication services troubleshooting techniques?

22. What process or processes are responsible for dashboard widgets?

23. Default 9 home folder folders?

24. 6 volumes supported by OS X

25. What 4 methods can be used to eject a volume from the finder?

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