Amy, a Program Director of a small community clinic, is in charge of determining and addressing the needs of the clinics mental health program. She wants to better understand why clients are not utilizing the therapeutic services consistently. Which assessment tool would be most appropriate to determine the needs and addressing the potential gaps of the program?

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Amy, a Program Director of a small community clinic, is in charge of determining and addressing the needs of the clinics mental health program. She wants to better understand why clients are not utilizing the therapeutic services consistently. Which assessment tool would be most appropriate to determine the needs and addressing the potential gaps of the program?