Business Communications
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Business Communications
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25 Questions

1. Listening, reading, speaking and writing are all types of
2. Envelopes containing transparent papers to show the address are called
3. Communication problems otherwise known as
4. "Communication is derived from a Latin word “Communis” which means"
5. An impromptu speech means:
6. Effective advice_____
7. The number of key elements in the communication process is :
8. The most basic type of listening is known as:
9. All the following are advantages of oral communication, except :
10. Communication saves time in
11. Appropriate salutation for an application is ______
12. The purpose of public relations is:
13. Screening stage, --- stage and final stage are the three stages of interview process.
14. Posters fall under _______communication.
15. Correctness implies____
16. Horizontal communication flows through _______
17. All the following are external stakeholders of an organization, except:
18. An intranet differs from an extranet in the following way :
19. The quality of a report is determined mainly by:
20. An effective oral presentation process follows _____ steps.
21. The sender encodes the message which is decoded by the receiver according to the --------of what has been communicated.
22. In empathetic communication, we can:
23. The term “cardiac orifice” is an example of:
24. A memo is an example for
25. A business letter serves as a record for ____-reference.