Business Communications
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Business Communications
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25 Questions

1. Information must be
2. Information about its products is ____information.
3. ____is done by drawing a list of the items of business to be transacted at the meeting.
4. Written communication includes
5. The most basic type of listening is known as:
6. Writing style can be improved through use of :
7. The word “memo” is a short form for :
8. Put concepts together before sending is------------
9. _____is a communication which contains the decision of the higher authority of the organization.
10. Audio-Visual communication is most suitable for mass___and mass_____
11. Posters fall under _______communication.
12. Which of the following is correct?
13. All the following are advantages of oral communication, except :
14. How to make audio-visual communication effective?
15. All of the following are examples of verbal communication EXCEPT:
16. One of the major drawbacks of the grapevine is that it may spread ____news which may sometimes prove harmful even to the employees.
17. The participants of a board meeting are _____
18. A perceptual zone, on the basis of which inferences are made or thought structured, is called:
19. On the _____ it is possible to get immediate feedback
20. Readability is determined mainly by:
21. Advantage of written communication
22. The possibility of misunderstanding at any step _____
23. __________ is the process of exchanging messages between a sender and a receiver.
24. Another name for dialogic listening is:
25. Memo is derived from a Latin word which means :

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