DirecTV
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Avg score: 89% • Most missed: “What is special about 'Walk out Watching Live DIRECTV' ?”
DirecTV
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25 Questions

1. What is DTV's signal reliability?

2. How does a customer take advantage of 'Walk out Watching Live' ?

3. When does the customer's 24mo agreement start?

4. What is the average data usage for 4hrs of streaming video while using the DIRECTV Everywhere App?

5. What is 'All in One' from AT&T?

6. What is the benefit of Unified billing?

7. What impacts my equipment costs or pre-payment fees?

8. What new TV technology does DTV lead in?

9. List the mobile OSs on which a customer can use the DIRECTV Everywhere app

10. Can a customer have multiple DIRECTV or Uverse accounts at one address?

11. What is the MRC for advanced receiver service (total home DVR)?

12. Is the Unified bill discount available to out of footprint(non uverse eligible) customers?

13. How many DTV receivers come included for All in One plans?

14. Up to How Many TVs can be connected wirelessly to one HD DVR

15. Pause and rewind Live HDTV for up to how many minutes?

16. Can you cancel your DTV service without penalty after installation?

17. How does the Genie Restart feature work?

18. Increased customer loyalty, Increased customer satisfaction with having one bill for all services and Additional discounts are a benefit of what?

19. What is special about 'Walk out Watching Live DIRECTV' ?

20. What does it cost to upgrade to a wireless Genie Mini?

21. What is the lead DTV offer for $200

22. What is the cost for each Additional U-verse receiver?

23. What are three advantages of NFL Sunday Ticket/Sunday Ticket Max?

24. What needs to be properly communicated at time of sale to the customer about their billing once they start month 13?

25. List some of the myAT&T app enhancements for DIRECTV

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