True of false: If the pool cleaning technician fails to notifiy the office in writing of a safety violation like a gate missing or not self-latching so the office can notify the customer they can be held personally liable for any injury resulting from this issue?

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1. True of false: If the pool cleaning technician fails to notifiy the office in writing of a safety violation like a gate missing or not self-latching so the office can notify the customer they can be held personally liable for any injury resulting from this issue?