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T-Mobile: The Un-Carrier Training — practice the complete quiz, review flashcards, or try a random question.

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1. Pre-Paid?

Paid for before the use
1. device turns on 2. no cracked screen 3. water damage
$9 or $12
1. Verify they have an eligible device.( Iphone se & up or google pixel) 2. Perform a 3-point inspection if they are adding the $15 Bring Your Own Device (BYOD) Premium Device Protection Plus feature: •The device powers on. •The device has no water damage. •The device isn't cracked, broken, or inoperable due to physical damage. 3. Have them Look up their device payment balance information from Verizon. Activate their line(s) and port in their old number. Add on the $10 T-Mobile ONE Plus or $25 T-Mobile ONE Plus International feature if you have a T-Mobile ONE plan. 4.Download the T-Mobile app and set up their T-Mobile ID. Submit their information for reimbursement or if customer wants to do this themself, they would need to submit their request for reimbursement within 30 days of activation by going to www.switch2tmobile.com. After about 15 days, and upon confirmed eligibility, they will receive a virtual prepaid MasterCard via text message (SMS). they can use it to pay their EIP balance with Verizon.

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All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.

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Privacy | Terms |

Without work one finishes nothing. - Ralph Waldo Emerson
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