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Outbound Sales Test (Upwork)
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Practice this Upwork Skill Test. Freelancers take skill tests on Upwork to show their skills to potential clients and to make themselves more marketable. Upwork suggests you take as many tests as you want -  your skills are shown on your Upwork profile page.

Outbound Sales Test (Upwork)
Time left 00:00
25 Questions

1. The percentage of emails that actually make it into a recipient's inbox is called _____.
2. What is a common cause of a 'sales trap'?
3. What is the definition of 'Primacy Effect'?
4. When making phone calls you should:
5. Which of the following is a soft bounce?
6. True or false? There is no need for the marketing and the sales department to communicate.
7. What is the key point to emphasize when recommending a product to a prospect?
8. What does CRM stand for?
9. What is upselling?
10. The first step of sales is to __________.
11. ______ is the process of acquiring information to ensure that clients will benefit from a product.
12. True or false? A sale contract is only official when it is written in document form.
13. _______ selling is a methodology that focuses on solving a customer's pains or needs.
14. What is the main benefit of qualifying questions during the sales process?
15. When qualifying your prospect
16. What do you call the pre-sales activity of identifying potential customers and their willingness to pay?
17. In the customer problem identification process
18. Are oral agreements legally binding?
19. Which of the following is not an example of Outbound Selling?
20. When qualifying a prospect
21. The process of calling potential clients without an introduction is called _________.
22. Generally
23. True or false? When making a sales call you should always do most of the talking.
24. True or false? You should never follow up a cold email with a phone call.
25. A buyer that likes to focus on the big picture over details has what type of buyer personality?

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