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Principles of Management
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Principles of Management
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25 Questions

1. Which of the following strategies for managing conflict involves calls for a direct verbalizing of the conflict at hand?
2. Which of the following components of an e-business is included under the term e-commerce?
3. Which of the following is NOT a benefit of a company instituting a TQM (Total Quality Management) program?
4. As a business expands - it will tend to become
5. A system’s tendency to go toward inefficiency if left to its own devices is known as
6. Which of the following is a characteristic of continuous-process production? I. It employs a large labor force. II. It has a rigid structure. III. It utilizes a highly automated system.
7. A law mandating that employers make special efforts to promote and hire members of protected groups is known as
8. Which of the following relationships were the Hawthorne experiments originally designed to study
9. Philip B. Crosby proposed all of the following EXCEPT which in his 14-point program?
10. If a retail sales manager instructs each salesperson to sell at least 12 cell phone plans each day - this would be an example of what kind of goal?
11. Which of the following is NOT a valid comparison between group decision making and individual decision making?
12. The obligation that an employee is assuming when he accepts an assigned task is known as
13. Which of the following would be an example of a change in a restaurant manager’s internal environment?
14. A formal statement of complaint about a situation - usually made by an employee or group of employees to management it is called a(n)
15. An employee’s performance appraisal can be used to justify all of the following EXCEPT
16. A school begins using a computerized database to locate alumni. The initiation of this tracking system represents what kind of change?
17. According to Total Quality Management (TQM) - what would the relationship be between a stereo manufacturer and a retail store salesperson that sells the stereo?
18. Answering for one’s own actions and accepting responsibility for them is known as
19. Which of the following provides new employees with basic information about the organization for which they are working?
20. A single-use plan is an example of a(n)
21. A multinational company has concerns about acquiring the raw materials it needs in a foreign country. Its concerns pertain to which of the following environments?
22. Which of the following most likely represents a lapse in business social responsibility?
23. If a college student signed up for a course based on the recommendation of an advisor who has always made wise suggestions in the past - which type of power would the advisor have?
24. An organizational leader responsible for securing the financial resources to carry out an innovative project is known as which of the following?
25. Each of the following is a level of Kohlberg’s model of moral development EXCEPT:

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