Out of the following factors that are affecting Capacity Planning, which one is Less Controllable one?

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The Operations Management section of Paper 9 is worth 70 marks. Topics include:
Operations Management introduction
Operations planning
Design
Production planning and control
Optimum resource allocation
Lean operations
JIT
Transportation model and linear programming technique 


Out of the following factors that are affecting Capacity Planning, which one is Less Controllable one?