The ESL teacher is fit to be tied. At the first parent-teacher conference, she clearly informed Hector's mother that her son lacked manners and was lazy and self-centered. She gave his mother the assignment of reviewing all school work to make certain it had been done—and done correctly. She conducted the conference in Spanish, because she wanted to be certain Hector's mother, who is Venezuelan, understood her. Hector continues to arrive at school with an empty book bag or with homework that has been incorrectly and hastily done. Furthermore, Hector's mother failed to show up at the last conference, calling to say she had to take an extra shift at work. What should the teacher do about this frustrating situation?