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DECA Business Services Exam 2
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DECA Business Services Exam 2
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25 Questions

1. During which of the following stages in a product's life cycle can home security businesses expect to earn significant profits:
2. When shipments of goods are received by a hospital, receiving workers usually attach a form known as a(n) __________ to the invoice.
3. Which of the following is a factor that might reduce consumers' demand for certain services:
4. When developing copy for a company's brochure, it is important to
5. Which of the following is a trait that employees should possess in order to be successful in many of the jobs available in the services marketing industry:
6. An important issue that currently faces service‑based businesses involves how to
7. A word or group of words that distinguishes a seller's service from those of competitors is called a(n) __________ name.
8. FlightCo. followed the lead of many other airlines by reducing the price of a flight from New York to Florida to $299. This is an example of _________ pricing.
9. A channel of distribution that has strong leadership is often able to avoid
10. A new arena football team develops a unique symbol to use as a marketing tool. To prevent competitors from copying its idea, the team should
11. One reason a physicians' practice might form a partnership as an LLP is to
12. The way in which an economic system answers the basic economic questions depends upon the country's
13. Which of the following is a direct advertising strategy:
14. Directing and guiding all stages in the life cycle of a product is part of
15. A type of promotional material that is a good source of printed information for the rental business salesperson is a
16. When posting information on a web page, the hypertags you will use to mark paragraphs in your document are
17. Which of the following terms is used to describe the process of creating goods and services:
18. Jane has just congratulated herself for getting an A on a test. What kind of feedback is this?
19. Which of the following is one reason why service businesses develop service indexes:
20. Is marketing research used only by large marketing businesses?
21. When would it benefit a transportation business to use a bonded warehouse over another type of warehouse?
22. When salespeople use a step-by-step selling process, the property management business benefits from having organized salespeople, satisfied customers, and
23. Calculate a publishing company's total liability based on the following information in its balance sheet: $46,500 in commissions owed to salespeople, $23,225 payable in income tax, $12,840 in accounts payable, and $37,000 in accumulated depreciation.
24. 'The salespeople in the field has produced many orders. Therefore, the sales manager have awarded many bonus points.' To correct this statement, which of the following should be utilized:
25. What are two factors that service businesses must take into account when developing and selecting a channel of distribution?

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