Home > DECA > Quizzes > DECA Business Services Marketing Exam
DECA Business Services Marketing Exam
Fast practice, instant feedback. Timer auto-submits when time’s up.
Avg score: 29% • Most missed: “What type of information would a law office post on a client's record?”
DECA Business Services Marketing Exam
Time left 00:00
25 Questions

1. Which of the following would be most effective in improving a pet-grooming business's security:
2. Selling goods and services to customers in their homes is an example of
3. Why would a pest-control business use the same promotional mix that other pest-control businesses in town were using?
4. Which of the following is an example of a service business intermediary:
5. Which of the following is a characteristic of a service-based economy:
6. When a supervisor gives you evaluative information about yourself, s/he is providing you with
7. A group of businesspeople purchased land to build an office complex or a condominium development. After much research and discussion, they agreed to build the office complex. The alternative that was given up is referred to as a(n)
8. What do salespeople need to possess in order to provide customer service that will increase sales?
9. Which of the following is a reason that marketers gather information:
10. Selling policies not only benefit the company by providing guidelines for sales activities, employee actions, and services provided, they also help managers to
11. Which of the following is a computer-software technology that helps a carpet-cleaning business automate and track its sales, marketing, and service efforts:
12. One way a carpet-cleaning business can reduce the risk of accidents in the workplace is by providing its employees with
13. When a pest-control business decides to use marketing research to help it solve a problem, the pest-control business should make sure that it
14. Which of the following would determine a carpet-cleaning company's need for funds to carry out its marketing activities:
15. What housekeeping activity should a business's employees complete on a regular basis?
16. The stages of brand loyalty through which brands usually pass are, in order,
17. What do home-security salespeople need to explain to customers to persuade them to buy services?
18. When a lawn-care business reduces the use of the toxic chemicals it uses to maintain green spaces, the lawn-care company is exhibiting a(n) _________ attitude.
19. A disadvantage to service businesses that use e-mail as a direct-mail strategy is that recipients may not get the message because many computers have
20. A customer telephoned to complain that the window repairperson had not arrived and wants to find out when the repairperson will arrive. You say that you will check and call back. How do you show a customer-service mindset?
21. Specialization by trade or profession, specialization by stage of production, and specialization by task are three main forms of specialization of
22. Which of the following is a situation in which people are out of work and can't afford 'extra' purchases:
23. Which of the following is a trait that employees should possess in order to be successful in many of the jobs available in the business-services industry:
24. A good source of information that business-services salespeople can use in selling is the company's
25. The two classifications of warranties based on whether the promises are stated or simply understood are __________ and __________ warranties.

⚡ Recently practiced quizzes in this topic
Live quiz activity
DECA Business Management And Administration Cluster Exam DECA Business Law And Ethics Exam 2 DECA Business Management and Administration Exam DECA Business Administration Core Exam DECA Restaurant And Food Service Management Exam 2 DECA Food Marketing Exam DECA Food Marketing (Associate Level) Exam Personal Financial Literacy Exam DECA Food Marketing Exam 2 DECA Travel And Tourism Marketing Exam
 
❤ If you liked Fatskills, consider supporting us by checking out The Life Manuals You Never Got.

🌈  Our mission is to help improve your scores in any subject and exam withonline quizzes, practice tests, study guides, & advice for students. Since 2018.
About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | What Should We Know?
Privacy | Terms |
Without work one finishes nothing. - Ralph Waldo Emerson
© 2026 Fatskills.com

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.