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DECA Hospitality And Tourism Exam
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DECA Hospitality And Tourism Exam
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25 Questions

1. To avoid legal problems, a salesperson must be careful when telling customers about products so that customers don't confuse the salesperson's opinion statements with
2. Businesspeople who want to be successful in a global market should exhibit
3. Which problem-solving method works the best with a group?
4. Jia just bought a new home. She makes a monthly payment that will help her protect her home if it is damaged by a natural disaster or otherwise harmed. Jia is making a(n) _________ payment.
5. Seeing a movie at a theatre would be considered a(n) __________ want.
6. Jenna works long and irregular hours to accommodate her clients' schedules. What characteristic of a good entrepreneur is Jenna exhibiting?
7. A benefit of using an integrated software application package is that it allows businesses to
8. In a movie that's about to be released, the main actors stop their car in front of a billboard for InterContinental Hotels. For the audience, this is an example of
9. What aspect of distribution is of major importance to businesses?
10. The Majestic Resort and Conference Center sent an online survey to former guests to obtain feedback about their satisfaction levels with the facility and its services. What type of information did the resort collect?
11. A restaurant wants to open a second location, but it doesn't have the necessary money to do so. However, it is able to borrow money from a __________ to open the new facility.
12. Which of the following is an impact of color harmonies on the composition of a print ad:
13. Which of the following is one of the rights of customers who use the services of the hospitality industry:
14. A small retail chain that sells specialized products for sports enthusiasts is located in a resort area that receives most of its business during the summer. To increase year-round sales, management wants to use direct-mail advertising. What format should you recommend that the retail chain use?
15. Which of the following is a true statement regarding the Fair Information Practice Principles:
16. Trends indicate that a large segment of the population is between 60 and 70 years old. A hospitality/tourism business can act on this trend by
17. What is true about personal vision?
18. Why is it important for employees to follow instructions when using equipment and machinery?
19. While filling out a customer-satisfaction survey, Ashley is asked to rank her level of agreement with the statement, 'The sales representative was friendly and courteous.' Out of the five options presented, Ashley's response is 'strongly agree.' This is an example of a _________ rating scale.
20. The audience for the research report is young professionals. What should you incorporate into a visual presentation that will appeal specifically to that audience?
21. Melissa writes checks to pay for her rent, utilities, and groceries, and she keeps a record of all these transactions in her check register. Keeping an accurate check register helps Melissa
22. Which of the following guidelines should you follow when completing a job application form:
23. Which of the following hotels is most likely to have a competitive advantage over other hotels:
24. The Fortnight Hotel chain has over 100 hotels throughout the country that are located near metropolitan conference centers. The chain plans to build 15 golf resorts near popular destination areas over the next five years. This is an example of a business planning a
25. If you are trying to create a personal budget, which of the following pieces of financial information is relevant to your purpose:

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