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DSST Human Resource Management
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DSST Human Resource Management
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25 Questions

1. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.

2. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.

3. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.

4. A use of motivators to increase satisfaction.

5. 1978. No discrimination based on pregnancy - childbirth - and related conditions.

6. Guarantee of benefits - especially in pension plans.

7. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.

8. Measures what a person is capable of learning.

9. Different types of employee complaint resolution procedures.

10. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.

11. Leadership based on the control that management has over rewarding subordinates.

12. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.

13. Includes hourly wages - salaries - and bonuses.

14. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.

15. Minorities in the workplace.

16. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.

17. A decision based on the long-term interests of an individual.

18. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.

19. The degree in which an individual believes they have control of their fate.

20. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.

21. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.

22. An appraisal distributional error where the rater is reluctant to give high or low marks.

23. Hands-off approach over all decision-making without any further involvement unless asked to participate.

24. Flexible working hours that allow workers to choose start and end times.

25. Rewards according to random times. Results in moderately high and stable performance.

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